In July 2019, nearly 100 million Capital One credit card customers and applicants fell victim to a cyber attack. Pre-agreed calculation.

On July 19, 2019, Capital One announced that it had been the victim of a criminal cyber attack. According to the Department of Justice, Paige Thompson, a former software engineer at Seattle’s technology company, has gained unauthorized access to the personal information of nearly 100 million Capital One customers and credit card applicants in the United States.

Following the cyber attack, Thompson posted a report of data hacking on the GitHub information sharing site, according to a criminal complaint. The Justice Department says a GitHub user who saw the message warned Capital One on July 17, 2019.

Numerous lawsuits have been filed against Capital One on behalf of customers whose personal data was obtained as a result of the cyber attack. On February 7, 2022, the U.S. Federal Court preliminarily approved a data-related collective action agreement. CHECK Spectator Tamara recently received a letter of calculation and asked our team to confirm whether it is valid or not.

QUESTION

Is Capital One’s data breach real?

SOURCES

ANSWER

Yes, the resolution of Capital One data breaches is real.

WHAT WE FOUND

Tamara forwarded a VERIFY email she received from a website pointing to capitalonesettlement.com. The site of the calculations is legitimate, according to Capital One.

On a web page containing information about the cyber attack in July 2019, Capital One instructs customers affected by the breach to visit capitalonesettlement.com for more information on settlements.

According to the administrator of settlements, Capital One is obliged to create a trust fund of $ 190 million. The settlement fund will be aimed at:

  • Make cash payments for out-of-pocket losses and lost time;
  • Purchase of personal protection services;
  • Purchase restoration services for all members of the settlement class, regardless of whether they have a claim;
  • Pay the costs of notifying the members of the settlement class and the administration of the settlements;
  • Pay tribute to representatives of the settlement class and any other member of the settlement class who was rejected in the process, in accordance with the approved court;
  • Pay attorney’s fees, costs and expenses in accordance with the court order.

If you have spent money to combat fraud or identity theft or to protect yourself from future harm from data hacking, you can claim compensation of up to $ 25,000 for out-of-pocket expenses. These may include money spent on preventing theft or fraud, uncompensated fraud fees, miscellaneous expenses, professional fees and up to 15 hours of lost time at a rate of at least $ 25 per hour, according to the settlement administrator.

To claim out-of-pocket compensation, the settlement administrator says you must provide “substantiated documents” that include credit card statements, bank statements, invoices, phone records and receipts. Although personal certificates, statements or affidavits are not reasonable documentation, they may also be included for explanation, context or support. The settlement administrator will decide if your claim is valid, and says only valid claims will be paid.

If you are notified of the settlement, you are most likely a member of the settlement class – meaning that you are among the approximately 98 million U.S. residents identified by Capital One whose information was obtained as a result of data breaches, according to the administrator. settlement. The message contains the unique ID and PIN that are required to file a claim form. Tamara received a unique ID and PIN in an email she received.

To confirm that you are a member of the settlement class and are eligible for benefits, you can call 1-855-604-1811 or contact the settlement administrator at info@CapitalOneSettlement.com.

Claims must be filed online or by mail no later than August 22nd. The final hearing on the approval of the settlement will take place on August 19. For more information on the settlement, visit capitalonesettlement.com.

After the hacking, Capital One said it immediately fixed the problem and began working with federal law enforcement. Thompson, the man who took the data, was captured by the FBI and faces federal charges of fraud and theft of computer data related to data hacking. The government said they believed the data had been recovered and that there was no evidence that the data had been used for fraud or passed on to Thompson, Capital One reported. In 2020, the U.S. Treasury Department fined Capital One $ 80 million for negligent network security measures related to data hacking.

“While I’m grateful that the criminal was caught, I’m very sorry about what happened,” said Richard D. Fairbank, CEO of Capital One. “I sincerely apologize for the understandable concern that this incident should cause in the victims, and I am committed to making it right.”

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