The American mother and her daughter claimed they were cheated by a Mykonos restaurant, which charged them $ 641.15 for two crab legs and two cocktails, and threatened to call police if they complained.
Brenda Moulton and her 19-year-old daughter Kayla wanted to spend an idyllic day on the paradise beach of Platis Gialos, but in turn experienced the fear of their lives when the intimidating DK Oyster bar staff told them they would not return to the US unless they will refuse to pay the astronomical bill, Moldan claimed.
The couple said the food and drinks they ordered could not justify the price, but they admitted to sitting on the restaurant’s sun loungers for two hours.
‘[I told them] Two mojitos and two crab legs cannot earn 600 euros. I will not pay you. ” Then he told me verbatim: “I will call the police. They will keep you here and you will not return home. We can easily find where you live, ”Moulton told the local newspaper THEMA about the May 13 incident.
Fascinating views and dreamy weather were suddenly marred by alleged threats, and the mother and upset daughter hurried to pay the check.
Leaving the restaurant, Moulton claims she started warning passers-by not to go into the store to avoid outrageously high prices and allegedly bad business practices, but was again confronted by staff.
“… the“ boss ”of the store came out in a rage and approached us in a threatening mood. I immediately raised my voice. I yelled at him “don’t you dare touch me! Get out of my sight now! ” Added Molton.
The American tourist said that a woman approached her and said that she had seen a horribly similar scene in a restaurant the day before, and that she had police involved.
Brenda and Kayla said they remained so concerned that they stayed in a restaurant with two Americans who reassured them until they were able to leave.
The restaurant’s page on Tripadvisor is full of productive customer reviews, claiming they were lured by the same strategy – overly persistent “shadow” waiters offering “free sunbeds”, vague descriptions of menu prices and ultimately astronomical bills.
Responding to the negative feedback on the site, the restaurant replied: “In the Western world, there is no free country that would force us to explain to each customer why we take the way we do.”
“However, we have often tried to explain the great cost of running a business like ours. You would ask Bugatti why they take so much? Would you ask all the luxury brands to justify their prices? You can choose cheaper products and services. There is no monopoly. ”
The couple ordered two crab legs and two mojitos after staff insisted they order food
They took 640-600 euros for food. The bill led to a confrontation between Moldons and staff
Brenda Moulton and her 19-year-old daughter Kayla wanted to spend an idyllic day on the paradise beach of Platys Gialos
However, on May 13, they experienced the fear of their lives when employees of the intimidating DK Oyster bar told them they would not return to the U.S. if they refused to pay an astronomical bill of $ 640, Brenda said.
DK Oyster strongly denies allegations that they use questionable tactics to attract customers and that guests are intimidated when they complain about high prices.
The restaurant also told Tripadvisor that the high prices are due to the “top”. quality raw materials, and our chef was chosen among the best to complete our concept of an experience that exceeds conventional standards ”.
Moulton told THEMA that although she and her daughter were not hungry on the day of the incident at DK Oyster, they eventually decided to enjoy the sun on one of the loungers that the restaurant’s waiters had so insistently offered.
“We weren’t hungry, so we just returned the smile in a good mood but with no intention of sitting in a particular store. But suddenly an employee of one of the restaurants in Platis Jalas jumped up in front of us and began to say insistently and annoyingly: “Sit here! Sit here! ”She said.
The restaurant employee allegedly persuaded them to stay, saying: “Have a drink and these sunbeds will be at your disposal for free.” It’s noon, no problem. “
Then the couple decided to order drinks and asked for a menu, but got one that listed the products but not the prices as they claimed.
The menu, which is distributed on the Tripadvisor restaurant, shows prices.
Brenda told THEMA that although she and her daughter were not hungry on the day of the incident at DK Oyster, they eventually decided to enjoy the sun on one of the sun loungers that the restaurant waiters so insistently offered
They were told the sunbeds were free and were lured by persistent staff, Brenda said.
Then the couple decided to order drinks and asked for a menu, but got one that listed the products but not the prices as they claimed. The menu, which is distributed on the Tripadvisor restaurant, shows prices
Having decided on two mojitos, the mother and daughter said the waiters walk back and forth and repeatedly ask if they want to order anything from the menu.
“Kayla and I weren’t hungry, but decided to try something off the list, hoping they would leave us alone,” Brenda told THEMA.
“Eventually my daughter ordered crab legs, a plate with two big crab legs. It looked delicious and I knew it would be expensive. ”
Moulton said she had already ordered two crab legs by the time she spotted tourists sitting on the beach, warning them not to order anything else. Two hours later they were ready to leave and asked for a check.
The clash began after they were asked to enter a restaurant to pay a check.
“I went in and saw a man sitting at a table. “Sit down,” he told me, and showed me the bill. I almost fainted. At first it was not detailed because the paper did not show exactly what we ordered. The guy asked me to pay almost 600 euros, and I told him he could not, there would be a mistake. “This account cannot be ours,” said the mother.
Next up was an argument that left Brenda and Kayla feeling cheated. Since then, Brenda has sought legal advice and filed a complaint with the Mykonos Police Department.
‘Mrs. Brenda Moulton herself wants the perpetrators to be punished and such incidents not to happen to other tourists, ”her lawyer Marizana Kikiri told THEMA.
Referring to Moultons’ claims, the restaurant claimed that the authorities allegedly reviewed the complaint and found that there were no violations.
In a statement to THEMA the restaurant wrote: “All the goods we sell in our store are listed in detail in the catalog in accordance with the law. Catalogs are in front of our store in a prominent place. We provide lists to our customers before ordering. All our products have legal documents.
“… The customer was charged this price because the legs of the king crab are not the price, and the calculation is made according to their invoice for the purchase
Brenda and Kayla said they were so concerned that they stayed on the beach with two Americans who reassured them until they were able to leave the beach
Responding to the negative feedback on the site, the restaurant replied: “In the Western world, there is no free country that would force us to explain to each customer why we take the way we do.”
Dozens of reviews on Tripadvisor note complaints similar to those expressed by Moldons
People who claimed to have visited the restaurant warned others to avoid DK Oyster’s “fight tactics”, “like the plague”, and called the establishment “one of the most sketchy” on the island.
Dozens of reviews on Tripadvisor note complaints similar to Moulton’s complaints.
People who claimed to have visited the restaurant warned others to avoid DK Oyster’s “tactics”, “like the plague”, and called the establishment “one of the most sketchy” on the island.
“Before I gave them my credit card, I asked to show the bill and they refused to see me anything. This is an extremely crooked restaurant, and no one should come here anymore, ”the reviewer claims.
Other customers, who said their vacation was ruined after visiting the restaurant, claimed they were swearing at and mistreated when they expressed concern about high prices.
To old reviews from the summer of 2021, the restaurant seemed to respond in a rather passive-aggressive tone.
“… if you feel the prices are too high and you can’t afford them, don’t be tempted to enjoy the hospitality of the restaurant or any business you want to visit. Believe me, people like you are not so rare in the world, ”the answer to one bad response reads.
“The next time you do that, remember that the consequences can be very disturbing. -and believe me: it’s not perfect to spend 24 hours in custody during your vacation for free food. It’s not worth it. “
